FAQs
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Generally, no. I am a one person business and don’t have capacity to deliver. However, I would usually deliver tiered cakes/wedding cakes as transporting large, tiered buttercream cakes can be a stressful experience and they may need a few touch ups when they get to the venue. There is an additional charge for any deliveries that I do.
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No, they would be destroyed in transit.
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If you want your cupcakes/cake for a specific date, then it is best to order as far ahead as you can as I do book up. If I have availability, 1 week is fine for cupcakes and I would need at least 2 weeks for a cake in case I need to buy anything specific for it.
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The collection address will be in your confirmation email. I don’t give out my full address until an order is being made but I am in Newlands, G43
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Item Collection times will be in your confirmation email. Weekday collections have two options – 9am to 10.30am and then 3.30pm to 5pm. Weekend collection is 9am to 10.30am only. If these times don’t suit, let me know ASAP and we can agree a different, mutually convenient time. Please stick to these times as I do have to leave the house sometimes!
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No.
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No. My bank charges me money to pay in cash and I don’t accept it.
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Where an order is for a date several months in the future, a 25% non-refundable deposit would be payable on ordering (for orders of £60 or more) to secure the date, with the balance due 4 weeks before the collection date. For orders of less than £60 or orders of any value where the collection date is in less than 6 weeks’ time, payment is due in full on ordering.
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No. Orders are not entered into my diary until a deposit, if applicable, or payment in full is received.
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The options are vanilla, chocolate and lemon.
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Options are available on my website and will be sent to you when an enquiry is made. There are too many to list here.
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All cupcake and cake flavours contain cereals containing gluten, milk and eggs. For my cakes (not cupcakes) additional allergens may be present depending on the flavour and these will be notified to you. The fondant and modelling paste I use states that it may contain nuts and soy.
I have most common allergens in my kitchen and so cannot eliminate the risk of cross contamination with those allergens (eggs, fish, lupin, milk, mustard, peanuts, sesame, soya, tree nuts, gluten, celery & celeriac, sulphur dioxide and crustaceans). My cakes are not suitable for anyone with a nut allergy where the risk of trace nuts being present is not acceptable. I do not have a nut free kitchen and so cannot eliminate the risk of trace nuts being present.
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I do not have a gluten free kitchen and so cannot eliminate the risk of cross contamination with gluten. I can make cakes and cupcakes with ingredients which do not contain gluten but anyone eating them must do so in the knowledge that they have not been made in a gluten free environment and so there is a risk of trace gluten being present.
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No.
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Standard sized cupcakes are at their freshest for 2 days from being made. Mini cupcakes should be eaten on the day of collection as they are small and don’t stay fresh for as long. Please bear this in mind when ordering.
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Yes, I can use alcohol free vanilla and I do not use anything with animal gelatin. Please ensure you tell me that you need halal and anything in addition to alcohol and gelatin that should be avoided.